FAQ's

Orders are processed as quickly as possible and they will be shipped within 2 business days. All orders are processed and shipped from Los Angeles, CA, USA. We do not ship on USA major holidays and weekends.

You may change or cancel orders only before they are shipped out. If you need to do this, please reach out to us at orders@adalipbeauty.com as soon as possible and include your order number. Orders are processed quickly, we'll do our best to accommodate your wishes. 

Sorry, you can only use 1 coupon code at a time. There's no stacking available.

We ship to anywhere in the USA.  At this time, we cannot offer international orders. We hope to expand this one day as we grow.

Standard shipping is $4.95 and free on all orders $35+. Once your order is shipped, we estimate you will receive your order within 5-7 business days of its order date if you are located within the continental U.S., or 2-4 weeks if you are located in Hawaii or Alaska. We also offer expedited shipping for additional charges.

We want you to love your purchase. If you’re not 100% satisfied, we would be happy to provide a refund or an exchange within 30 days of purchase. To initiate a return or exchange, please email: orders@adalipbeauty.com

Understandably so, since our pigments are derived from vegetables we regularly test for pesticides in every batch and can confirm there are none.

PFAS is used to make cosmetics water proof and last longer. They are also known carcinogens and can cause thyroid and fertility issues. We absolutely do not use PFAS in our formulations. It's a hard pass.

Ada Lip Beauty products are all made and distributed in the USA

You can see a list of star ingredients and their benefits on the Home page as you scroll down. For our complete ingredients list please see the Ingredients page

Yes, our entire line is vegan & cruelty free (Leaping Bunny Certified), plant-based, and nature inspired.

Ada Lip Beauty's lipstick tubes are not sustainable. All of our outside paper packaging + shipping materials are ecofriendly, compostable and recyclable. It is our mission to move our product packaging to sustainable as we grow.

For any order inquiry please contact orders@adalipbeauty.com with your order number.

Prospective retailers are welcome to contact us for pricing hello@adalipbeauty.com

For any parternships and/or collaborations please contact hello@adalipbeauty.com

For any press inquiries please contact hello@adalipbeauty.com

For any inquiries that don't fall into other categories, please contact hello@adalipbeauty.com